Skip to main content
Expertise

Skills &
Capabilities

Building content operations that scale—from streaming platforms to AI systems.

/01

Content Operations

End-to-end content lifecycle management from ingestion to delivery. I architect CMS and DAM systems that handle enterprise-scale libraries—250,000+ digital assets across 70,000+ titles at Fox. My approach: build systems that scale, then document them so they outlast my tenure.

Core Competencies

  • CMS/DAM Architecture

    Designed and administered Brightcove, MPX, Adobe AEM, SharePoint, and proprietary platforms for enterprise content management

  • Digital Asset Management

    Managed 250K+ assets across 70K+ titles including TV, film, short-form video, and live streaming content

  • Rapid Platform Mastery

    Consistently become the go-to expert on new platforms within weeks; earned SME status in first month at Warner Bros, hired specifically for that expertise at next role

  • Platform Launches

    End-to-end delivery of new platform launches: Fox Nation (100 episodes day 1), Fox Weather (audio-only pipelines), iTunes eBook operation (built from scratch)

  • Live Event Operations

    Real-time content publishing during worldwide sporting events including FIFA World Cup; high-pressure, time-critical delivery where delays aren't an option

  • Catalog Management

    End-to-end ownership of content libraries spanning movies from the 1910s to current releases

  • Localization at Scale

    Coordinated multilingual delivery across 20+ languages (subtitles, foreign audio, metadata, artwork)

  • Content Ingestion

    Defined intake workflows, validation standards, and acceptance criteria for multiple content sources

Results

Fox: 250,000+ digital assets, 70,000+ titles, 3 platform launches
SDI Media: 20+ languages across hundreds of daily deliveries
Warner Bros: SME in first month; built iTunes eBook operation from scratch
/02

Quality Assurance

I transform chaotic QC into systematic processes that deliver consistent results at scale. At Warner Bros, I took delivery acceptance from 32% to 96% while tripling volume. At SDI, I replaced "send and hope" with systematic checklists in my first month—reducing redeliveries 50%.

Core Competencies

  • Technical QA

    File naming, format specs, codecs, sync validation, language tags, transcoding verification

  • Creative QA

    Brand standards compliance, metadata accuracy, content appropriateness

  • Process Design

    Root cause analysis, targeted fixes, systematic checklists, continuous improvement

  • Video Technical

    Frame rates, aspect ratios, color space, audio specs, closed captioning sync

  • Platform Standards

    iTunes, streaming services, OTT platforms—each with unique requirements

Results

Warner Bros: 32% → 96% acceptance rate in 3 months
SDI Media: 50% reduction in redeliveries
Fox: Identified and corrected telecine issues across entire PSA library
/03

Process & Automation

I don't just execute workflows—I optimize them. Whether it's bringing CC fixes in-house to save $1.5M+ or building AI-powered tools that reduce manual review by 95%, I look for opportunities to eliminate bottlenecks and scale capacity.

Core Competencies

  • Workflow Optimization

    Analyze existing processes, identify inefficiencies, design and implement improvements

  • Product Management

    Co-led enterprise platform scoping for Fox-wide CMS replacement; defined requirements, timelines, and resources through stakeholder discovery; launched project with 250+ JIRA tickets

  • AI/ML Automation

    Ad break detection, semantic analysis, content intelligence pipelines

  • Cost Reduction

    In-house solutions replacing expensive vendor dependencies

  • Capacity Scaling

    Process improvements that enable volume growth without proportional headcount

Results

Fox: $1.5M+ saved bringing CC sync-fix in-house during 15K-title library QC
Fox: 95% reduction in manual review through AI-powered ad break detection (10,000+ episodes)
Fox: 50% efficiency improvement across 250K+ asset operations
Fox: 250+ JIRA tickets for enterprise CMS replacement scoping
/04

Cross-Functional Leadership

Content operations sits at the intersection of engineering, production, partnerships, and executive stakeholders. I coordinate across all of them—whether managing daily operations across 10+ countries or serving as the primary liaison to Apple's head of iTunes content partnerships.

Core Competencies

  • Global Team Coordination

    Daily operations across 10+ countries spanning 4+ continents (Mexico, Spain, Poland, England, India, Australia, Portugal, Indonesia, South America)

  • Matrix Leadership

    Functional management of 10+ content specialists with decision authority over assignments, standards, and performance

  • Executive Communication

    Hosted VP, Director, and Executive Director-level visits; presented workflows and educated senior stakeholders

  • Vendor Management

    Primary contact for 10+ content sources; managed 5-10 external vendors and freelancers for dubbing and voiceover

  • Partnership Development

    Built and maintained direct relationships with external partners at executive level

  • Budget & Cost Management

    Managed project budgets for QC center construction and platform initiatives; forecasting spend for services and headcount

Results

Fox: 10+ countries, 4+ continents, 10+ content specialists, project budget ownership
Warner Bros: Direct relationship with Apple iTunes head of content partnerships
SDI: Coordinated 5-10 external dubbing/voiceover vendors
/05

Documentation & Training

Systems that outlast my tenure require excellent documentation and training. I've contributed 50-60 pages to comprehensive platform manuals, built LMS infrastructure from scratch, and achieved 100% training completion rates across multi-office teams.

Core Competencies

  • Technical Documentation

    SOPs, QC checklists, technical specs, workflow guides, reference materials

  • LMS Administration

    SharePoint, Confluence, Trainual—full platform setup including structure, permissions, courses, and version control

  • Assessment Development

    Created knowledge-check quizzes validating learning outcomes across QC standards, CMS usage, and technical specs

  • Training Development

    Onboarding programs, instructional content, screen recordings, cross-departmental education sessions

  • Knowledge Transfer

    Documentation designed to enable others to maintain and extend systems independently

Results

Warner Bros: 50-60 pages contributed to 150+ page iTunes publishing manual
Fox: 5-10 assessments with 100% completion rates across dozens of users
Fox: LMS administration across SharePoint, Confluence, and Trainual
/06

Compliance & Accessibility

I've identified compliance gaps others missed and designed end-to-end remediation workflows. At SDI, I discovered a federal CVAA compliance issue affecting hundreds of titles and built the workflow to fix it—from proxy download through platform-specific packaging.

Core Competencies

  • Accessibility Compliance

    ADA, CVAA federal requirements, closed captioning standards

  • Regulatory Navigation

    Multinational governmental, cultural, and content requirements across global markets

  • Remediation Design

    End-to-end workflows for compliance gap resolution

  • Standards Enforcement

    Quality bars maintained across vendors, teams, and platforms

  • Content Safety

    Policy enforcement and cultural sensitivity guidelines

Results

SDI: Identified CVAA gap affecting hundreds of titles; designed complete remediation workflow
Warner Bros: 100% compliance with Chicago Manual of Style, ADA, and platform standards
Fox: Content rights and permissions management across regional windowing and subscription tiers
/07

Technical

I bridge the gap between technical teams and content operations. Whether architecting metadata systems, integrating AI/ML tools, or building full-stack platforms from scratch, I speak both languages fluently.

Core Competencies

  • AI/ML Integration

    Gemini AI, Claude, Sentence Transformers, spaCy NER—integrated into production content workflows

  • Metadata Architecture

    Schema design, taxonomy, entity extraction, semantic search systems

  • Platform Development

    Full-stack builds: React 19 + TypeScript frontend, FastAPI backend, ChromaDB vector database

  • Data Analysis

    PowerBI, Google Analytics, comScore, Nielsen—KPI tracking, performance dashboards, data-driven decisions

  • Markup & Formats

    HTML, XML, EPUB, timed text formats, platform-specific packaging

Results

FactSpark: Full-stack AI platform with 130+ metadata fields, <200ms query performance
Fox: Built Emmy-winning FIFA World Cup CMS from scratch
Fox: Partnered with Comcast development teams on CMS enhancements
/08

Platforms & Tools

Deep hands-on experience across the content operations technology stack—video platforms, DAM systems, project management, analytics, and creative tools.

Video/StreamingBrightcove, Comcast MPX, iTunes Store, OTT services, live streaming
CMS/DAMAdobe AEM, SharePoint, Drupal, WordPress, proprietary platforms
Project ManagementJIRA, Airtable, Monday.com
Learning/DocsSharePoint, Confluence, Trainual
AnalyticsPowerBI, Google Analytics, comScore, Nielsen
CreativeAdobe Photoshop, Premiere Pro, After Effects, Media Encoder
TechnicalHTML, XML, EPUB, Python, React, TypeScript, FastAPI
Video TechnicalClosed captioning, subtitling, transcoding, DRM systems
Next Step

See the Work

Real projects. Real results. Real impact.